Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
How the right vehicle is confirmed
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Sharing trip details with companions
Who needs to know what before the car arrives? Agree the basics with everyone travelling: the pick-up time, the meeting point and the planned route if the journey involves several stops. Ask each companion to confirm their luggage, including bags, coats and equipment, so the total can be passed to the team when you discuss the vehicle group. Collect a contact number for each person in case plans shift on the day, and decide in advance who will hold the booking reference. If a passenger prefers an automatic or needs space for a child seat, record that request now rather than at the last minute. Any disagreements about timing or drop-off order are easier to settle before you finalise the hire.
Preparing for a work trip
What should you set out before requesting a car for business travel? Begin with the exact dates and times, including whether an early start or a late return is likely. List the destinations in order, with the name and number of the person you are meeting at each, so changes can be communicated quickly. Note the equipment or samples you will carry and their approximate dimensions, since bulky items may affect which vehicle group suits the trip. Consider whether a colleague will share the driving, and record their details if so. When you contact the team, ask about collection and delivery options for your preferred points, and confirm the price in writing before the itinerary is locked in with clients or colleagues.
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Things to check before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















