Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Passengers and Their Luggage
How many people are travelling, and what are they bringing? Answering that in writing makes a car booking straightforward to arrange. List every passenger, their luggage, and any oversized item such as a bicycle box, a folded wheelchair or a large instrument, including rough dimensions. Note whether anyone has a preference on seating, needs extra legroom, or would like to take a turn at the wheel, since that affects which driver details you provide. Once the list is complete, you can ask the team which vehicle groups match your party, whether an automatic or an estate would suit your plans, and how the choice interacts with your dates and delivery point.
Drafting an Arrival-Day Itinerary
An arrival-day itinerary works best when it is written down and shared. Draft a simple timeline covering the landing or arrival time, the first stop, and any later commitments such as a check-in window or a family dinner. Note the address of each stop and the contact number of whoever is receiving you, particularly if plans could shift at short notice. If the itinerary includes waiting time, record roughly how long, and ask the team whether the hire period covers it comfortably. Questions to raise include whether the car can be delivered to the arrival point, whether a second named driver is possible, and what to do if your arrival is delayed beyond the booked time.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















