Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Business Delivery Organised Early
If a customer is waiting on a delivery, the details you record in advance tend to matter most. Start with a full list of the goods going out, including quantities and the dimensions of any boxed or irregular items, so the team can suggest a small van, Transit, Luton, dropside or crew van where available. Note the delivery date and any window the recipient has specified, then collect a named contact and phone number at the destination, since a shared contact often resolves questions about access or timing on the day. It is also worth asking the recipient about parking or gate arrangements and writing the answers down. When you request a quote, include all of this alongside the hire dates so nothing important is left to chance.
Building a Written List for a House Move
Suppose the hire is for moving home rather than a work job. In that case, a room-by-room inventory is a useful first document: note each item, its approximate dimensions and the quantity involved, from single mattresses to stacks of storage boxes. Recording this before you enquire helps the team judge whether a Luton or a Transit is the closer match, and it gives you a checklist to work from when packing days arrive. Alongside the inventory, note the hire dates, the access arrangements at both ends and a contact number for anyone else involved, such as a landlord or a storage facility. Any open questions, such as whether a particular item will fit, can be raised with the team directly when you ask about van hire in Greenhithe.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.