Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing down a load inventory
Start with a written list of everything going into the van, item by item. Rather than describing the job as a flat move or a workshop delivery, count the boxes, name each piece of furniture and note anything awkward such as a wardrobe, a ladder or rolled carpet. Record approximate dimensions and, if you can, a rough weight for the largest objects, because those figures help the team judge which vehicle group fits the job. Group the list by destination if items are going to more than one address, and add the recipient's name and phone number for each drop so nothing is left to guesswork. Photographing bulky items can also help you remember exact sizes later. Keep the inventory with your hire notes, since it is the single most useful thing to have in front of you when discussing options or asking for a quote.
Allowing time in your schedule
How much time should you set aside? That depends on the size of the load, the number of stops and how much wrapping and dismantling happens beforehand, so it is worth sketching a timeline before the hire date. Note when furniture will be taken apart, when boxes will be sealed and labelled, and when the van needs to arrive for all of this to run in sequence. If the job involves collecting from a shop, a seller or a storage facility, record their opening hours and phone number, and confirm the collection slot in advance. Build in a margin for the unexpected, whether that is traffic, a delayed handover or an item that measures differently from its listing.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.