Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Household Move Organised
What should you sort out before the van arrives? Begin with an inventory of everything leaving the property, room by room, and note the dimensions of awkward pieces such as wardrobes, sofas and mattresses. Record the hire dates, the collection address and the destination, along with a contact name and number at each end in case someone needs to be reached on the day. If helpers are joining, agree when they should arrive and how long they can stay, since this shapes how many days you book. Ask the team whether a Luton, dropside or crew van suits your list, and mention any access arrangements such as parking restrictions or gate codes. This preparation keeps the quote accurate.
Setting Aside Enough Time for Packing
Packing almost always takes longer than expected, so build a realistic schedule into your hire plan. Decide which items will be boxed, which need wrapping, and which stay with you rather than travelling in the van, then note approximate quantities so nothing is forgotten on the day. If furniture comes apart, note who is responsible for that and factor it into your timeline. Share your intended start time with the team when you ask about a small van, Transit or larger option, because the length of the job influences which dates work best. You might also ask whether extending the hire by a few hours is possible if the day overruns, and confirm the contact details for whoever holds keys at both addresses.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.