Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding What Goes on Which Trip
If you are moving a mix of boxes and furniture, you may find it useful to sketch out a rough order for your trips before the hire date. Rather than thinking about how items are placed in the van, focus on the information you want to record: which items belong to which room, which pieces are fragile, and which ones the people at the other end will need first. Note the approximate dimensions of larger furniture and the number of boxes in each category. If some items could travel on a separate day, mark these on your list. Sharing a clear inventory with the team when you request a quote gives them a fuller picture of the job and helps the conversation about which van option to consider.
Coordinating Helpers for the Day
Should friends or colleagues be lending a hand, arranging their availability early can shape how smoothly the day runs. Start by confirming who is free on your intended dates and whether their schedules allow morning, afternoon or the whole day. Record each helper's contact number so you can send updates if timings shift, and note whether anyone has a key or access details for the properties involved. If helpers are meeting you at the destination rather than at the start, agree how you will confirm arrival times with them. When contacting the team for a quote, you might ask about the hire period options, whether a crew van would suit a larger group of helpers, and what access details they need from you for collection or delivery.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.