Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning Ahead for a Longer Stay
If your visit stretches over several weeks, it helps to write down the full span of dates before requesting a quote, including any days where plans could shift. Note whether you need the car from a morning or an afternoon, and whether a collection or a delivery point suits your arrival better. Think about who will drive during the stay, since each named driver's details will need to be listed when you enquire. It is also worth jotting down roughly how many bags and passengers will travel with you, plus any child seats or equipment, so the team can suggest a suitable group. If anything about the dates is still uncertain, ask which changes are possible before booking.
Getting the Return Journey Right
Should your departure day already be fixed, it can be useful to plan the return alongside the outbound hire. Record the time you need to hand the car back, where that will happen, and how you will travel afterwards. If the return involves an early start or a late finish, mention this when you ask for a quote so the arrangements can be discussed. Keep a note of the fuel level expected at handover and any other conditions you have been given, and store the contact number for the hire team in your phone. Where a different driver will return the car, their details should be confirmed in advance. Any open questions about timing are worth raising early.
Explore other car hire areas
What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















