Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
How the right vehicle is confirmed
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Matching the car to the driver
Note down who will be driving before you request a quote. Some drivers prefer an automatic, others feel happier with a manual, and a few may be less confident in a larger SUV than a compact city car. Record each driver's details, how long they have held their licence, and whether any additional drivers will share the journey. Think about the type of driving involved too: if the trip involves town streets and tight car parks, a smaller vehicle might suit the person behind the wheel, whereas a long motorway run might point towards an executive saloon or an estate. Listing these preferences means you can ask the team which vehicle groups match your dates, and whether your first choice and a fallback option are both worth quoting, so the driver has a choice on the day.
Getting ready for a work trip
If the hire is for a work trip, a short checklist keeps the arrangement straightforward. Start with the dates and times, including any early start or late finish, and whether you need the car delivered to an office, a site or your home. List the passengers, if colleagues are travelling too, and the bags, samples or equipment coming along, with rough dimensions for anything bulky. Note the addresses you will visit and the contact name and number at each, so appointments can be confirmed if timings shift. Questions worth raising with the team include whether a people carrier or an estate better matches your load, and what collection or delivery arrangements are possible for your schedule. Keeping these details in one place makes the quote request quicker to answer.
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Things to check before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















