Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Picking a suitable car
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing down your details before a quote
What should you have to hand before contacting the team? Start with the hire dates, including both the start day and the day you plan to return the car, and note whether those dates are fixed or could shift. Record the driver details required for the booking, along with where you would like the car delivered or collected from. Then list your passengers and luggage: how many people are travelling, how many bags each is bringing, and whether anything unusually shaped, like golf clubs or a pushchair, needs to fit. If you have a preference within the range on offer, such as an automatic or an estate, note that too. Having these details written down before you enquire means your quote request is complete, and you can ask about vehicle groups and delivery options in the same conversation.
Arranging an arrival-day itinerary
How will the first day be structured once the car is with you? Sketching a rough itinerary can help you decide what to ask for. Note the time the car is due to arrive or be collected, and what you would like to do first, whether that is heading straight to accommodation, collecting family members, or picking up shopping. Record the addresses involved and any check-in times you need to respect. If others are depending on you, such as relatives meeting you at a set hour, write their names and numbers alongside each stop. It can also be worth noting where you expect to park or leave the car overnight, if that has already been arranged. Asking the team about collection and return timing when you request your quote can show whether the itinerary works alongside the hire period.
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Last checks before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















