Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling With Children and Bags
If children are part of the journey, a passenger and bag list written in advance keeps the enquiry straightforward. Note how many adults and children are travelling, the ages of the youngest, and whether you are bringing your own child seats or need to raise this as a question. Count the suitcases, holdalls and any pushchairs, and jot down rough dimensions for larger items such as a travel cot or a folded buggy, since the team can then comment on suitable vehicle groups. Decide whether a compact city car, an estate or a people carrier is likely to suit, but leave the final choice open when you ask. Mention the dates, driver details and where you need the car, and ask about delivery or collection options alongside your other questions.
Preparing for a Work Trip
A work trip calls for a slightly different set of notes. Start with the dates and times, including any early start or late finish that shapes how many days you need the car. Record the driver details, plus any colleagues who may drive, and list what you are carrying, whether that is a laptop bag, sample cases or a box of materials with its measurements. If the itinerary involves several appointments in one day, write the order of the stops so the hire period covers everything comfortably. When requesting a quote, state your preference between an automatic and a manual, mention whether an executive saloon would be appropriate for client meetings, and ask the team to confirm the vehicle group, delivery or collection options and price.
Explore other car hire areas
What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















