Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Longer Stay
If you are arranging a car for an extended period, the details you settle at the start shape everything that follows. Fix your dates as precisely as you can, including the day you return, and note where the car will be based overnight. List the trips you expect to make during the stay, with addresses and rough frequencies, so you can judge whether an estate or a compact would serve you best. Record the contact details of anyone you will be visiting regularly, along with the address and phone number of your accommodation. Ask for a quote covering the full span, and include questions about delivery and collection at the start and end of the period, the vehicle groups available for those dates, and the driver details the team will need from you.
Travelling with Children and Bags
A car booked for a family trip calls for a careful passenger and luggage list. Count every traveller, including infants, and note each child's age so you can discuss suitable vehicle groups with the team. List the bags you expect to bring, with dimensions for the larger suitcases and a note of any pushchairs, travel cots or car seats. Record the address you are travelling from, the destination contact details and a phone number for whoever is expecting you. Decide whether you will bring your own child seats or need to raise this when booking. When asking for a quote, share the headcount, the luggage list and the dates, and ask which vehicles could accommodate the group and what the delivery or collection options would be.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















