Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with Children and Bags
If children are part of your trip, begin by listing how many will travel and their ages, since this shapes what you ask about when requesting a quote. Count the child seats or boosters needed and note whether you are bringing your own or would like to raise this with the team. Add the luggage to your list next, including any pushchairs and their folded dimensions, plus the number of cases and holdalls per person. Decide whether the journey is one-way or there and back, and jot down the dates for each leg. With these details to hand, your open questions are which vehicle group fits your group and bags, and what delivery or collection options the team can confirm for those dates.
Coordinating More Than One Passenger
When several adults are travelling together, it helps to settle the passenger list before asking for a price. Confirm who is definitely coming, note any maybes, and record where each person needs to be picked up or dropped off if the stops differ. Think about the luggage each traveller brings, since three people with one case each present a different picture from three people with two bags apiece. If anyone has a preferred seating arrangement or needs space for equipment, add that to your notes. Once you have a firm headcount, a bag list and the dates, the enquiry becomes a matter of asking which vehicle group the team would suggest and whether collection or delivery suits your chosen start point.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















