Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Choose the van around the load. Small vans work well for boxes, tools and light collections. Medium or long-wheelbase vans suit furniture, stock and trade equipment, while Lutons are better for bulkier house-move items. The available range includes Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB, subject to dates, driver details and availability. The exact make, model, transmission, seats, payload and licence position are confirmed at quote stage, so the vehicle examples should be used as a guide to the type of hire available rather than a guaranteed reservation of a specific model.
Write a Load List Before You Enquire
Start by writing down everything you expect to carry, room by room or job by job. Note each item with its quantity, so a quote request can mention two wardrobes rather than simply bedroom furniture. If anything is fragile, awkwardly shaped or partially dismantled, record that too, along with whether boxes are sealed or still being packed when you get in touch. A written list also gives you something to check against on the day and a record to refer to if plans change. If you are collecting goods from a shop or a seller, keep their contact details and reference numbers with the list. Where a delivery address differs from the collection point, note the recipient's name and phone number so any question about timing can be answered quickly.
Measure Bulky Items in Advance
Before choosing a van size, measure the largest items you plan to move and keep the figures with your notes. Record the length, width and height of each bulky piece, including any parts that stick out such as handles, feet or legs. If furniture can be dismantled, note which dimensions apply before and after, and keep the fittings in a labelled bag so nothing goes missing. Compare your figures with the load space details the team provides before confirming a vehicle. If an item seems close to the limits, say so when you enquire and ask what the options are rather than guessing. It can also help to note narrow hallways or tight stairwells at either end, since these measurements may influence which vehicle makes sense for the job.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.