Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Written Load Inventory
Begin with a simple written inventory of everything the van needs to carry. List each item by name, then add a note of its approximate dimensions and any quantity, so a count of five boxes reads differently from a single wardrobe. Mark anything awkward, such as an item that will not pass through a standard doorway or a piece that comes apart, and note which parts separate if you know. Record fragile belongings separately so they stand out on the list rather than blending in with the rest. If some items are still undecided, keep a second column for possibles. When you request a quote, send this inventory across and ask which van group the team would suggest for it, and whether anything on the list raises a question worth discussing first.
Measuring Bulky Items Before You Enquire
Before comparing vans, measure the bulky pieces properly rather than estimating by eye. Note the height, width and depth of each large item, and if it has handles, protruding feet or an angled back, record the widest and tallest points rather than the neat middle figures. Write down whether anything can be dismantled, and if so, the dimensions of the parts once separated. If an item is currently in a lift, a loft or a narrow hallway, note that too, since it may affect the questions you want to ask. Keep these measurements alongside your inventory so the two lists travel together. When you contact the team, share the figures and raise any fitting questions openly so they can be discussed before you book.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.