Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting Ready for a Business Delivery
If your delivery is bound for another business, a few details written down in advance can make the booking conversation straightforward. Start with the date you need the van and whether any flexibility exists around it, then list each item going out: what it is, roughly how large it is, and how many of each there are. Note the recipient's name, phone number and any reference they use for the consignment, since the person receiving the goods may not be the person who placed the order. If the delivery address has particular opening hours or booking-in procedures, record those too. When you ask for a quote, you can share all of this and ask any open questions, such as which van options are available on your date and what the team would need to know from you.
Notes to Gather for a Household Move
Suppose the van is needed for moving home rather than for work. In that situation, a room-by-room inventory is a useful starting point, because it shows the full quantity of boxes, furniture and odd-shaped pieces in one place. Measure the bulky items, note anything that comes apart, and keep the list handy when you call. Write down your preferred moving date plus any backup dates, along with the access details at both ends, such as where a van could pull up. If friends or family are helping on the day, their names and contact numbers are worth recording in case plans shift. Questions you might raise with the team include whether a larger or smaller van suits the volume you have listed, and whether anything on your list needs mentioning separately.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.