Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Note Down Dates and Packing Details First
Start by writing down the dates you have in mind, including whether you might need the van for part of a day or across several days. If your schedule has any flexibility, note the alternatives, since this gives the team more options when confirming a vehicle. It also helps to list what you plan to move or collect, roughly how many items are involved, and whether anything is unusually large or awkward in shape. If furniture can be dismantled, record which pieces and whether you intend to do that before the hire begins. Any access notes, such as parking limits or narrow approaches at either end, are worth capturing at the same time so nothing has to be chased later.
Recording Hobby Equipment Before You Book
If the hire involves hobby or sports equipment, it is worth preparing a short inventory before requesting a quote. Note each item, its approximate dimensions when assembled, and whether any of it can be folded down, deflated or taken apart for transport. A bicycle, a set of golf clubs, kayaks, model aircraft or camping gear each raise different questions about length and shape, so recording the largest single item is often a sensible starting point. You might also note whether any equipment travels in rigid cases or soft bags, since that affects how you describe the load. If the kit belongs to a club or another person, note who to contact if a question comes up. These details let the team advise on which van suits the job.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.