Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording Your Boxed Belongings Clearly
Start by writing down exactly what will be travelling. For a move involving boxed items, count each box, note its rough dimensions, and mark whether it contains fragile goods, paperwork or heavier household items. If some boxes hold tools or equipment needed on arrival, flag those separately so they can be found quickly. Photographing unusually shaped pieces, such as lamp bases or wrapped pictures, gives the team a clearer idea of the space required than a verbal description alone. Record any items going to more than one address, since a partial delivery changes the itinerary. When you request a quote, include this written inventory alongside the hire dates; the more precise the list, the more accurately a small van, Transit or larger option can be matched to the load you have described.
Planning the Order You Will Unload
Which items do you want within reach when the doors open? Before the hire begins, sketch the sequence in which things will come off the van at each stop. Note whether boxes for the kitchen should be separated from those bound for a bedroom, a storage unit or a trade site, and decide which items need to stay accessible throughout the journey. If furniture is being collected from more than one location, list the addresses in the order you intend to visit them, along with a named contact and phone number at each. Ask the team about collection times if your schedule is tight, and confirm the dates for both the outbound and return legs. This written plan keeps everyone involved aware of the arrangement and gives you a reference point throughout the hire.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.