Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Agreeing Collection Details with a Seller
Before collecting furniture from a private seller, it pays to have a clear conversation about how the handover will work. Ask for precise measurements of each piece, check whether legs, doors or shelves can be removed, and request extra photographs if the listing shows only one angle. Agree a definite collection window rather than a loose morning or afternoon, and keep a contact number in case nobody answers the door on the day. Find out whether the item sits upstairs, in a garage or in an outbuilding, and whether the seller expects it to be wrapped before it travels. Note the address and any parking arrangements they mention. Share all of this with the team when you request your van.
Setting Aside Time for Packing and Packing Lists
Allowing generous time for packing is one of the simplest ways to keep a collection or move calm. Start well before the van is due, working room by room so nothing is left to the last minute. Wrap fragile items in blankets, bubble wrap or layers of newspaper, and fill gaps inside boxes with soft materials to stop contents shifting. Keep screws, brackets and small fittings in labelled bags taped to the furniture they belong to, which saves confusion when everything is reassembled. Flatten what you can, stack boxes evenly, and set aside anything you will need straight away at the other end. When you book, mention roughly how much you plan to bring so the team can suggest a suitable van.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.