Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a Load Inventory Before Hiring
What exactly will go into the van? Before asking for a quote, jot down each item you plan to carry, from sofas and wardrobes to boxes of tools or palletised stock. Note rough dimensions for the largest pieces and an approximate count of smaller ones, since this helps the team suggest whether a small van, Transit, Luton, dropside or crew van fits the job. Record any awkward shapes, such as rolled carpet or long shelving, and flag items that might need particular handling on the day. If some belongings are still undecided, mark them as possible additions so the total can grow without a second enquiry. A written inventory also gives you a checklist when packing and a record if anything goes astray.
Coordinating a Furniture Collection with a Seller
Buying something second-hand brings its own set of arrangements to pin down. Start by agreeing a collection window with the seller and noting their phone number, address and any preferred contact method. Ask whether the item is upstairs, in a garage or accessible from the street, and record the measurements the seller gives so you can pass them on when enquiring. Confirm whether the price includes help at either end or whether you are collecting alone, as this affects who accompanies you and which van size you request. Worthwhile questions include whether the seller can hold the item until your hire date and whether they have a trolley or blankets available. These details shape the hire length you ask about.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.