Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Write down your loading day plan
Start with a simple written plan for the day. Note the hire dates and times, the addresses involved, and how long you expect each stage to take, from clearing rooms to the final handover at the storage unit or new property. If friends are helping, record who is available at which hour, and build in spare time in case a collection runs late or a key pickup takes longer than expected. Ask the destination contact about parking, opening hours and any access restrictions, since those details shape the schedule. A written plan also gives you something to quote when you phone the hire team, because they will want your dates, the items involved and the access arrangements before confirming a vehicle.
Listing boxed belongings before you book
Boxes are easier to plan around when you can describe them accurately. Count how many you expect, note roughly what each contains, and jot down the approximate dimensions of the larger ones, such as wardrobes of books or crockery packed in double layers. Decide which boxes travel with the van and which go in a car, and mark anything fragile or needed on the first evening. If some items are heading to different addresses, group them on the list by destination and note the recipient's name and phone number for each. When you ask for a quote, present that list alongside your dates and access details; the team can then tell you whether a small van, Transit or something larger matches the job.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.