Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Noting where every item is headed
If your load is travelling to more than one address, a simple written plan can keep the day organised. Before the hire begins, list each item and note where it is going, for example three boxes and a wardrobe to the new house, a fridge to a relative, and leftover materials back to storage. Recording rough dimensions for the larger pieces helps when discussing which van suits the overall load. You might also note any order you would prefer items to come off in, so whoever is helping understands the plan without needing to ask. If access at any address is uncertain, note a contact for that address so arrangements can be confirmed directly with them.
Confirming helpers before the hire begins
If friends or family have offered to help with your move, it can be worth confirming the details with each of them before you request your quote. Note who is available on which dates and at what times, and keep a phone number for everyone in case plans change on the day. You might also record who is holding keys to each property, who will be present at the delivery end, and whether anyone needs picking up along the way. If a helper can only spare part of the day, note that too, since it may shape the order in which you tackle things. Sharing the final timings with the whole group once the hire is confirmed keeps everyone working from the same plan.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.