Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One trip or several: a decision to make early
One of the first choices to settle is whether your job is a single run or a series of them. If everything needs to move on one day, list every item you plan to carry and note the dates when each part of the job must happen, since a furniture collection and a storage run may fall on different mornings. For a split plan, record which items belong to which trip and who will be present at each end. Write down the access arrangements for every address involved, including any contact details for the person receiving a delivery, because those details will be asked about when you enquire. If you are still weighing a small van against a Luton, put the question to the team with your list attached.
Getting organised for a household move
A household move runs more smoothly when the paperwork starts early, so begin with a room-by-room inventory of what is coming with you. Note the number of boxes you expect, along with the approximate dimensions of any large pieces such as wardrobes, sofas or mattresses, since those measurements help the team suggest a vehicle from the range available. Record your target dates, including any gap between old and new homes, and keep the contact details of anyone who needs to be reached on the day. Decide in advance which belongings might travel separately in a car, and mark them off your list. When you ask for a quote, include your inventory summary and any access notes, and raise anything still undecided, such as whether a crew van suits the number of helpers you expect.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.