Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down a Clear Load Inventory
Start with a written list of everything the van needs to carry. A room-by-room inventory is often the least painful way to build it: note each item, its approximate dimensions, and whether it comes apart, such as a bed frame with removable legs. Photograph anything fragile or unusual so you can share pictures later. Record quantities as well as descriptions, since three boxes of books reads differently to one. If some items might be left behind, mark them as optional. This record is what you send when you ask for a quote, and it gives the team a basis for discussing whether a small van, Transit, Luton, dropside or crew van suits the job where available. Keep the list with you on the day so nothing gets forgotten.
Sketching Out a Household Move
A household move benefits from being mapped out on paper first, so begin with the dates. Write down when the hire starts and finishes, when keys change hands at both ends, and any slots booked with a removal firm or storage site. Note the access arrangements at each address, including whether someone needs to be present and a contact number for them. If you are collecting furniture from more than one place, list each stop in the order you expect to visit it, and flag any appointment times attached to them. Questions worth raising when you request a quote include which vehicle groups are free on your dates and how the delivery or collection would work. Leaving these points open only creates gaps later.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.