Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Your Boxed Belongings Before Booking
The first thing to write down is a room-by-room inventory of everything going into boxes. Number each box, note its contents and record approximate dimensions, since a tally of sizes helps the team discuss which van option suits your load. Mark anything fragile or awkwardly shaped on the same list rather than relying on memory, and keep a separate note of items that will not fit in a box, such as a mattress or a wardrobe. If some belongings are heading to different addresses, group them on paper and add a contact name and number for each destination. When you request a quote, you can then describe the job precisely, ask about access arrangements at each stop and confirm the dates you have in mind, including any flexibility either side.
Building Enough Time Into Your Schedule
Rather than squeezing a move into a single afternoon, map out your dates with room to spare. Note when packing will realistically begin, which rooms need attention first on your own schedule, and whether any items still need to be measured, dismantled or wrapped before the van arrives. If you are collecting furniture from a shop or a seller, write down their opening hours and a contact number so you can confirm timing on the day. It is also worth recording how many helpers will be present and when they are available, since that may influence which dates you choose. When you ask for a quote, raise any questions about collection and return times, and check what the team would need to know if your schedule slips by a day.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.