Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Before anything goes near the van, write down what is actually travelling. Start with a room-by-room or job-by-job list: furniture, boxes, tools, materials or deliveries, each with a note of quantity. Next to each item, record approximate dimensions and any awkward shapes, such as long lengths of timber or a sofa that will not separate into pieces. If some items are destined for different addresses, mark which belongs where and add a contact name and number for each recipient. This written list gives you something to check against on the day and gives the team a clear picture of the job when you ask for a quote. Questions worth asking include whether a Luton or dropside suits the inventory you have recorded.
Allowing Time for Packing and Loading
How long will the practical side of the job take? Settling that early makes choosing hire dates far easier. Work backwards from any fixed deadline, whether a completion date, a storage unit handover or a customer delivery slot, and build in a comfortable margin rather than a tight one. Note the hours when helpers can attend and the window when the property or site will be accessible, including any gate codes or key holders you need to arrange with them. Write down the phone numbers of anyone receiving goods at the far end, so any change of plan can be passed on quickly. When you contact the team, share these timings alongside your load list and ask whether the dates you have in mind leave enough room for the whole job.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.