Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Bringing Helpers Into the Plan
Who is going to be there on the day, and what do they need to know? If friends or colleagues are lending a hand, write down their names, phone numbers and the times each can attend, so you can see where gaps might appear in your schedule. Share the hire dates with them early, along with the addresses involved and any access arrangements you have noted, such as parking or entry details at each end. Decide who will be your point of contact if someone is delayed, and record the dimensions and quantities of everything being moved so helpers know what to expect. Mentioning the number of helpers and the job's scale when you request a quote helps the team match the work to the right van.
Setting Aside Time for Packing and Preparation
How long the packing stage takes is worth estimating before you settle your hire dates. Walk through each room or stock area and list what will be moved, noting item dimensions, fragile pieces and anything that needs dismantling, then allocate a realistic window for each stage of the process. Record the collection and delivery addresses, plus contact numbers for anyone receiving goods at the far end. If your list runs long, consider whether a Transit, Luton, dropside, crew van or small van fits the quantity, and raise the question with the team when you enquire. Where timings remain uncertain, ask them how the access arrangements and your proposed dates could affect the vehicle they can offer.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.