Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting organised for a household move
What needs to happen before the van arrives on moving day? Start with a room-by-room inventory listing each item you plan to take, from sofas and wardrobes down to boxes of kitchenware, and mark anything that will be dismantled beforehand. Note the hire dates, the addresses involved and a contact number at each end, since you may need to reach the new occupant or a friend holding a key. If some belongings are going to storage rather than the new address, record which items belong where so the day stays clear. Sharing the inventory with anyone helping means everyone knows the scope, and when you contact the team you can set out what you need to carry, the access arrangements and any question about vehicle options or timings, giving them a full picture for the quote.
Checking dimensions before you book
Will that wardrobe actually pass through the front door? Measuring each large item before the hire lets you flag any potential problem in advance, so record the height, width and depth of furniture, along with the clearance at doorways, hallways and stair turns at both the collection and delivery ends. If access is limited, note whether a vehicle can pull up close or whether items will need to be carried further, and pass those access arrangements to the team when you ask about a Transit, Luton, dropside or crew van. Where a recipient must be present, list their name and phone number alongside the delivery window. Keeping these measurements with your inventory means you can answer questions quickly, and any remaining uncertainty about vehicle choice or availability can be raised when you request the quote.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.