Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Questions worth preparing before a quote
What should you note down before asking for a price? List the hire dates, the driver's details, where you need the car and whether you prefer delivery or collection, since the team will confirm the vehicle group and options on that basis. Add questions of your own: whether an automatic is available in your preferred group, how an estate compares with an SUV for your plans, and what happens if your dates move. If you need a people carrier, state the number of passengers. Ask who to contact on the day if arrangements change. Writing the questions in advance means one conversation covers everything, and the written answers can be kept with your booking notes for reference.
Travelling with children and bags
Taking children and luggage on the trip? Start with a list of passengers by age, since a people carrier or an estate may suit a family with young children and several bags. Note how many child seats you will bring and their approximate dimensions. Count the suitcases, holdalls and any pushchairs, and record the size of the largest item. Ask the team which vehicle groups match the space you have described, and mention preferred delivery or collection when you do. If grandparents or friends join for part of the trip, add their pick-up details to the plan. Questions about seat compatibility with a specific model can be raised before booking, leaving time to adjust the arrangements if needed.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















