Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move on Paper
What should you write down before a house move? Start with a room-by-room inventory: number of boxes, wardrobes, mattresses, white goods and any awkward pieces such as sofas or dining tables. Record approximate dimensions for the largest items, noting length, width and height, because those figures determine which van group makes sense. Set the hire dates once you know the key-collection or completion timing, and note whether you need the van for a single day or across two. If furniture is going into storage, list what is destined for each address. When requesting a quote, include the full item list, the dates, the access arrangements at both ends and a contact number for whoever will be on site, and ask whether anything on the list needs a particular vehicle.
Preparing a Business Delivery Step by Step
For trade or delivery work, the preparation begins with the consignment details. List each item or pallet with its dimensions and, if relevant, the quantity per drop, then map out the delivery order for the day so the schedule is clear before the van arrives. Confirm the dates and start time, and decide whether a crew van is needed so colleagues can travel alongside the driver. For each recipient, record a name, phone number and any specific instructions they have given, such as where they will meet the vehicle. Useful questions for the hire team include which van suits the recorded load, what the collection or return arrangements are, and whether anything about the delivery schedule or item sizes should be flagged when the quote is prepared.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.