Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Noting Down Your Unloading Order
If you are moving house, it helps to record what will travel before you request a quote. List the furniture and boxes with a count for each, and note the approximate dimensions of the larger pieces such as wardrobes, sofas or dining tables. If some items are going to a second address or being handed to a neighbour, write down the recipient's name and a contact number for each stop. It is also worth noting the access arrangements at the destination, including any parking details you already know, though questions about the site itself belong with the site contact. When you contact the team, share the list and ask which van groups suit the quantity and sizes described, along with the hire dates you have in mind.
Allowing Time for Packing and Loading
If your hire covers a single day, think about how many hours you will realistically want for the whole job. Note the times you plan to start packing, when the van needs to be ready to go, and any fixed appointments, such as a collection from a seller or a slot at a storage facility. You could list the items room by room, recording quantities and sizes, and flag anything that will take longer to prepare, like dismantled flat-pack furniture or appliances. It is also worth thinking about whether you need blankets or straps, and asking the team what is supplied with the van if you are unsure. Building this timeline before you book means you can raise any questions about the hire period, and adjust your schedule if the job looks bigger than first expected.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.