Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
How do you coordinate helpers?
The simplest way is to confirm everyone's availability before you fix the hire dates. Ask each helper which days and times they can commit to, and keep their phone numbers together in one message or list so you can reach them quickly if timings change. Note who is available for loading at the old address and who can assist at the other end, and record a contact person at the destination, such as a site manager or a friend holding the keys, along with their number. If helpers can only spare part of the day, write those windows down and share them when you request a quote. You can also ask the team any questions about van sizes or hire durations while you are still matching dates with people's availability.
Organising a household move
A household move usually runs more smoothly when you write out the details early. List each room's contents with quantities, such as four dining chairs, one fridge, twelve boxes and two rugs, and note the dimensions of any large or awkward pieces. Record the addresses for both ends of the move, the dates you have in mind and any access details you already know, like narrow lanes or shared parking. If some items are going to storage rather than the new house, mark them separately so the plan stays clear. Keep a contact name and number for anyone at the receiving address, and note whether they need advance warning of your arrival. When you enquire, share these lists and ask which van options the team would suggest for a load of this size.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.