Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Boxed Belongings Before the Van Arrives
The first thing to write down is what is actually going on the van. Go room by room and list every box, bag and loose item, giving each a short label such as kitchen, books or garage. Note roughly how many boxes you have and whether any are unusually large or awkwardly shaped. If original packaging exists for appliances or flat-pack furniture, record that too. Take measurements of the biggest pieces, including height, so you can describe them accurately when you call. It also helps to note which items are fragile and which can travel in any position. If anything is destined for different addresses, mark those separately on the list. Once the inventory is complete, you can share it with the team when discussing which van suits the job.
Thinking Through the Order You Will Unload
Consider where each item ends up, because that influences what you record before the journey. If boxes are going to storage, note the unit number and opening details; if they are heading to a new home, list which rooms they belong to so the delivery can be talked through with anyone helping on the day. Write down the address, a contact name and a phone number for each drop-off point, and note any access arrangements such as allocated parking or entry codes. It can be useful to number the boxes and keep a matching note of their contents. Where furniture will be carried up stairs or through narrow passages, record those details as well, since they are worth mentioning when arranging the hire and confirming timings.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.