Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing What Needs Unloading First
If your day involves stopping at more than one address, deciding the running order in advance can make the planning clearer. Write a simple list showing which items belong at each drop-off point, and note the addresses and any time windows the people there have given. Add the name and phone number for whoever will receive goods at each location, so you can confirm arrangements if timings shift. Keeping this information written down means you can share it with the hire team when arranging dates, and it gives you a clear reference to check against once the trip is complete. If any part of the schedule is still uncertain, flag it when enquiring so the team can note it against your booking.
Keeping a Load Inventory
A written inventory can make the whole job easier to plan, whether you are moving house or shifting stock between sites. Count each category of item, so ten boxes, four dining chairs and one wardrobe, for example, and note approximate sizes or anything that folds flat. Photograph larger pieces if that helps you remember their shape later. You might also record anything boxed separately from the rest. Once the list is complete, share it when you request a quote so the team can discuss which van option suits the job and the dates you have in mind. If details change before the hire begins, update the inventory and send the revised version.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.