Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One Journey or Several Shorter Runs
One decision worth settling early is whether everything travels in a single journey or across several shorter runs. To weigh that up, list every item with its dimensions, count the bags and boxes, and note anything that cannot be split. Add the dates you have in mind, the addresses involved, and a contact at the receiving end if the goods are going to someone else. Then, when you ask for a quote, describe the full load and ask which vehicle options the team would consider for it, whether a different date might change the choice, and what happens if your list grows. Keeping the item list and the questions together means you can compare answers rather than rely on guesswork.
Coordinating Helpers and Their Availability
If friends or colleagues are helping, their availability becomes part of the plan. Write down who has offered, which dates each person can manage, and whether anyone needs picking up along the way. Record the addresses for the collection and delivery, a phone number for whoever is receiving items at the far end, and a rough schedule showing when you expect to arrive. Note which items are bulky or awkwardly shaped so you can describe them when enquiring, along with their sizes. For the quote itself, ask about your chosen dates, whether the vehicle options change with your list, and whether anything on it should be flagged in advance. A short message to each helper confirming times keeps everyone working from the same page.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.