Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Your Boxed Belongings
Begin with a written inventory of every box, bag and item you intend to move. Note the approximate dimensions of the larger pieces, the number of boxes, and anything unusually shaped such as a bicycle or a rolled rug. If some items are going to different addresses, mark each entry with its destination so nothing is left ambiguous. Photographs of bulky furniture can help when you later discuss which vehicle size might suit, though the final choice stays with the team based on what you describe. Keep a copy of the list on your phone so you can check items off as plans develop. When requesting a quote, include the item count, the rough sizes and the addresses involved, then ask whether any details would change the vehicle recommendation.
Coordinating Helpers for the Day
Who is assisting, and when are they free? Write down each helper's name, their arrival time and how long they can stay, because a van booked for a morning may not suit someone only available after lunch. Record a mobile number for every person so you can update them if timings slip, and nominate one contact for each collection or delivery address in case questions arise on the day. If helpers are meeting you at a property rather than your home, note the address and any access codes separately from their contact details. Ask helpers to confirm the night before, and adjust the hire dates if the available window is narrower than first expected. When you enquire, mention how many people will travel in the cab so the team can consider a crew van where available.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.