Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Taking hobby equipment by van
If your weekend revolves around a hobby, the first decision is which pieces of equipment actually need to travel with you. A canoe, a set of diving cylinders and a folding table each have different dimensions, so measure the longest and widest items before you enquire and write the figures down. Note whether anything comes apart, since that changes the space you are describing when you ask about the job. Think about the hire dates too, including whether you need the van the evening before so you can prepare at leisure. If someone at the destination, such as a club site or lake warden, needs advance notice, record their contact details and ask any questions you have about the vehicle options when you enquire.
Keeping a clear load inventory
An inventory saves guesswork when you are describing a job to the team. Start by listing every item, then add a short description: a two-seater sofa, six medium boxes, a lawnmower, and so on. Where you can, note approximate dimensions in centimetres and the number of bags or boxes involved, since quantities help the team picture the load. Mark anything fragile or oddly shaped so it stands out on the list. If some items are optional, perhaps a chest of drawers that could travel another day, put them in a separate column so you can discuss alternatives. Keep the inventory with your hire dates and access arrangements, and raise any remaining questions about the vehicle options when you request a quote.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.