Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection With a Seller
If you have arranged to collect furniture or equipment from a private seller, a few details written down in advance can make the whole exchange run more smoothly. Note the seller's phone number, the agreed collection window and any reference or receipt they will provide. Ask whether the items are already dismantled or whether they come as single pieces, and record the dimensions of each one so you can discuss them when requesting a quote. It is also worth confirming who will be at the address on the day and whether there is somewhere to park near the property. If the seller needs to be told your estimated arrival time, agree in advance who will call them. Keeping these details together means any questions you ask the hire team can be answered from a single list.
Checking Entrance and Item Dimensions
Suppose the item you are collecting is a wardrobe or a large sofa. Before requesting a quote, it helps to measure its height, width and depth and write those figures alongside a quick description. If any part comes apart, note which sections separate and the size of each. You might also ask the seller or the receiving address about doorways, stairwells, hallways and any narrow gates on the route, though access questions at the destination itself are best directed to whoever manages that property. Photographing awkward angles or tight corners gives the hire team something concrete to consider when you ask about a Luton or a smaller van. Where an item's size is uncertain, say so openly in your enquiry, since an approximate measurement with a note of doubt is more useful than a guess.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.