Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning the Order of Your Load
If you are moving house or collecting several items in one trip, a written list of everything travelling helps you describe the job clearly when you contact the team. Note which boxes belong to which room, which pieces of furniture are going straight into storage, and whether anything is destined for a second address. You might also list any items with awkward dimensions, such as a mattress, a wardrobe or a rolled rug, since these often decide the vehicle category on their own. Keep the list with your hire dates and access details, and share it when you request a quote. Questions about access at the delivery address should go to whoever manages that property.
Keeping a Load Inventory
A written inventory is one of the simplest things to prepare before a hire begins. List each item or box, give every one a number or label, and note approximate sizes for anything unusually long, tall or wide. If some belongings are fragile or have removable parts, record that too, along with where the fixings and keys are kept. An inventory also gives you a reference point when collecting from a seller or storage facility, since you can tick items off against your list rather than relying on memory. When you contact the team, share the item count and the largest dimensions, then ask which vehicle category they would suggest and whether any gaps remain in the schedule for your chosen dates.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.