Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Your Boxes Before You Move
Begin with a written record of every boxed item you plan to move. Number the boxes as you pack and note the room each one came from, which helps you confirm nothing is missing at the other end. Alongside the count, jot down the approximate dimensions of the largest boxes and any that are irregularly shaped. If some boxes contain fragile goods, mark this on your list rather than relying on memory. Once the inventory is complete, you can share the total number, the size range and your hire dates with the team, who will discuss which van options suit the job. Keep the list handy during the move so you can tick items off and quickly spot whether a box has been left behind at collection.
Keeping a Full Load Inventory
What goes on the list besides the boxes? Record every category of item, not just the packed ones: furniture, appliances, loose tools, bags of bedding and anything borrowed that must be returned. For each entry, note a rough size and, where relevant, whether it comes apart. Count smaller pieces in groups rather than individually, so the list stays manageable. Once finished, the inventory becomes the basis of your enquiry, letting you state clearly what needs carrying, the access arrangements at both ends and when you need the van. It also serves as a reference afterwards when confirming everything arrived. If any items seem unusually large or awkward, mention them specifically when you ask for a quote.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.