Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection With a Seller
If you have spotted an item listed online, the first step is gathering facts before you confirm any hire. Message the seller for the measurements of the piece, including height, width, depth and whether legs, doors or handles protrude, and ask whether it comes apart into smaller sections. Note the collection address, the days and hours the seller can wait in, and a phone number you can ring if plans shift. With those details written down, you can approach the team, describe the load and the access arrangements, and ask whether a small van, Transit or Luton would be the usual match. It is also worth asking what happens if the seller cancels or the item turns out larger than described, so you know where you stand before committing to dates.
Planning the Unloading Order
Suppose your van will be emptied at two different places on the same afternoon. Rather than leaving the sequence to chance, sketch it on paper first: which address comes first, which items belong there, and who will receive them. Record a name and mobile number for each contact, agree a rough window, and confirm they will be home to take delivery. If some boxes are destined for a storage unit, ask the facility about its opening hours and whether you need a code or key. When you speak to the team about the booking, mention both stops and the access arrangements at each, then ask how the hire terms treat multiple drop-offs. Writing the order down means you can answer questions on the day without ringing around, and everyone receiving goods knows what to expect.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.