Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Your Boxed Belongings List
Begin with a simple written list of everything you plan to move. For each box, note roughly what is inside, which room it came from and whether it is fragile, because that record helps you and the team talk through the job on the same basis. If you can, measure the largest items such as wardrobes, sofas or chests of drawers and write the dimensions beside them, since a few awkward pieces often matter more than a dozen standard boxes. Count the boxes as you seal them and keep the tally on your phone or a notepad. When you ask for a quote, send this list along with your preferred dates and any time limits, and raise any questions you still have about access or timings.
Preparing a Business Delivery Record
If the hire is for a commercial delivery, start by writing down each recipient, their contact number and the address where the goods are going. Note the opening hours of each stop if you know them, and ask the recipient directly about parking, loading bays or any restrictions at their end, since only they can confirm those details. Record the contents of every parcel or pallet, the quantity of each and the dimensions of the largest pieces, then check that your list matches what the customer actually ordered. Have your collection and delivery dates ready, along with any deadlines that apply, and mention them when you request a quote so the team can respond with the right questions.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.