Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Your Boxed Belongings
Start by writing down every box you intend to move, however roughly. A numbered list works well: kitchen boxes one to six, lounge boxes seven to nine, and so on. Beside each entry, note what it contains and whether it is fragile, since that record helps you brief the hire team and keep track of everything during the job. If some boxes are unusually large or shaped, measure them and add the dimensions to your notes. You can also mark which boxes must travel together, such as those needed on the first evening in a new home. When you request a quote, this inventory lets the team discuss whether a small van, Transit, Luton, dropside or crew van suits the load. Any items still undecided can simply be listed as possible additions.
Coordinating Helpers for the Day
Who is available, and when? Alongside the inventory, it helps to keep a short roster of anyone lending a hand. Record names, phone numbers and the hours each person can commit, then share the list so nobody is guessing on the morning itself. If helpers are arriving at different times, note who comes first and who can stay latest, since that may shape when you book the van for. You might also jot down which tasks each person has agreed to cover, from holding doors to directing at the destination, and confirm the address and contact number for whoever receives your belongings. Where a helper might drop out, decide in advance who could step in. These details can be mentioned when arranging hire dates so the booking lines up with your crew.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.