Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording Your Unloading Sequence
If you are moving items to more than one address, sketch out which belongings belong to which stop before the hire begins. Note down each destination, the contact name and phone number there, and which boxes or furniture pieces go where. Measuring larger items such as wardrobes, sofas or shelving units, and recording those dimensions, lets the team advise on the right van size. You might also list any items that need to come off first at the final stop so the whole journey can be discussed in one conversation. Keep the plan flexible, as timings and access at each address can change, and any questions about gates, parking or doorways should go to the people receiving the goods.
Preparing a Business Delivery
Should you be arranging a delivery for a customer, gathering the details in advance keeps the booking conversation straightforward. Record the delivery address, the recipient's name and a direct contact number, plus any reference they have given you. Write an inventory of the goods, including quantities and the dimensions of the largest pieces, so the team can see what the consignment involves. Ask about collection and return times, and confirm the dates you need the vehicle. If the recipient has specified a time window or particular entrance, note that too, though checking whether the entrance is accessible remains a matter for them to answer.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.