Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
One of the first decisions to make is what exactly will go in the van, and that starts with a tape measure. Work through your list of items and record the height, width and depth of each bulky piece, noting anything awkward such as a wardrobe, sofa or workbench. Write the figures next to each item rather than relying on memory, and add a note for anything that comes apart, since dismantled pieces may count differently. If some items might be left behind, mark them as optional so you can discuss priorities. These measurements give the team something concrete to work with when suggesting a small van, Transit or Luton, and they let you compare your list against the space on offer before any commitment is made. Keep the list handy for the quote call.
Checking Entrances and Access Details
Dimensions matter beyond the items themselves, so it is worth recording details about every place the van will stop. For each collection and drop-off address, note the width of gates, doorways, corridors and stairwells if furniture must pass through them, and whether there is somewhere for a van to pull up. If access is restricted, write down the specifics, such as a narrow lane or a shared driveway, because these facts belong in your enquiry. Questions you might ask include which vehicle sizes would suit the available turning space and whether the team needs any further access information from you. It is also sensible to note a contact name and number for each end of the journey, in case arrangements need confirming on the day. These records keep the enquiry straightforward.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.