Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a Collection From a Seller
If you have bought something from a private seller, a few details written down in advance can make the whole collection run smoother. Ask the seller for the earliest and latest times you could collect, then pencil in a hire date with some room either side in case the seller needs to shift the slot. Record the item's approximate dimensions, whether it comes apart into pieces and whether it is already boxed or wrapped. It is also worth asking the seller directly about parking or access at their end, since they know the address far better than anyone else. When you request a quote, pass on the hire dates, the load description and what the seller has said about access, and the team can suggest which van types might suit the job.
Moving Boxed Belongings Between Homes
Suppose the plan is to shift a set of packed boxes from one property to another. Before enquiring, count the boxes and note the size of the largest ones, as this gives a clearer picture than a rough guess at volume. Write down any fragile items and whether they are labelled, along with anything long or awkward such as rolled carpets or flat-packed boards. Think about the dates involved, including whether the whole move could happen in one day or needs spreading across two. If someone will receive the boxes at the far end, note their contact number and the hours they will be available. Sharing the box count, sizes and timing with the team helps them match the job to a suitable van from the range available.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.