Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Choosing Between One Trip or Several
Before settling on a van, take a tape measure to your largest items and record the height, width and depth of each one. Sofas, wardrobes, dining tables and fridges are the usual candidates, so note their figures separately, along with anything that looks awkward to move through a doorway. If a piece comes apart, note which parts separate and how the fixings will be kept together. Compare these measurements with the van options on offer and flag any item that looks borderline. When you request a quote, share the dimensions and your access arrangements, and ask which vehicles could suit the full list or whether a different size deserves consideration. Any doubts about a specific item are worth raising at this stage.
Measuring Bulky Items Before You Book
One early decision is whether everything goes in a single run or across two or three shorter trips. To work this out, list each item you plan to move, from boxes and mattresses to shelves and white goods, and note the approximate size of each. If your load is mostly small boxes, several runs in one van might feel manageable, whereas a bigger clearance could suggest a different approach worth discussing. Consider the hire dates, the distance between addresses and whether anyone needs to be present at each end for every trip. Write down your preferred option and the reasoning, then ask the team which van sizes could suit your list and whether your dates allow the flexibility you have in mind. Keep the list handy in case plans change.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.