Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Working Out a Sensible Unloading Order
If you are moving a whole flat in one go, sketch a simple list before the hire date showing which rooms each item belongs to. Group things by destination, such as kitchen boxes, bedroom furniture and garage tools, and note any pieces that two people will need to manoeuvre. You can also mark fragile boxes so everyone involved knows which ones need care. What this list does not need to cover is the mechanics of the job; it is purely a record that helps you brief the team and any helpers. When you enquire, mention the number of rooms and the largest single item, since those details help determine whether a Transit or a Luton is the closer fit.
Coordinating Helpers on the Day
Should friends or family be lending a hand, agree in writing who is arriving, at what time and at which address. It is worth collecting a mobile number for each person and naming one point of contact for changes, so a delayed helper does not leave the group guessing. If somebody can only stay for the morning, note that too, since it may shape which tasks you schedule first. Ask helpers to confirm the evening before rather than on the day, and keep a spare copy of the access arrangements, including any gate codes or parking notes supplied by the destination contact, so the information is to hand when needed.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.