Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Boxed Belongings Before You Enquire
Start by writing down everything that will travel in boxes. Count the boxes, note their approximate dimensions, and group them by room or by contents so nothing is overlooked when you request a quote. If any box holds fragile items, mark it on the list rather than relying on memory. Record the awkward pieces too, such as rolled rugs or flat-packed furniture, with their longest measurements. Note whether boxes are sealed and labelled, and where each group is heading if some are bound for storage and others for a new address. Keep a copy of this inventory on your phone or on paper so you can read it out when you contact the team. A complete list also helps you confirm afterwards that everything arrived where it should.
Weighing One Trip Against Several
Should everything go in a single journey or across several? That depends on what you write down rather than on guesswork. Compare your item list, including quantities and dimensions, with the space you expect to have, and consider whether splitting the load over two days would suit your schedule better. If some items are needed urgently and others are not, note which group comes first. Think about the access arrangements at each end, including any time limits at the addresses involved, and record a contact name and number for whoever receives the delivery. When you ask for a quote, raise the one-trip-or-several question directly, and confirm the hire dates that each option would require. The team can then respond to the plan you have actually described.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.