Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing Time for Packing and Loading
How long will packing realistically take? It is a question best answered well before the van arrives. Work backwards from your hire start time and sketch out a rough schedule: when boxes will be sealed, when furniture will be disassembled if needed, and when any protective materials will be gathered. Note which rooms or jobs are likely to take longest, and whether anyone helping is available at the times you have in mind. If the hire dates are flexible, consider building in a buffer day so packing does not have to finish the night before. Write the plan down, including the hire dates and what you need to carry, so that when you contact the team you can describe the job clearly and ask whether a small van, Transit, Luton, dropside or crew van matches the schedule you have set.
Arranging a Collection with a Seller
Collecting a purchase from a private seller or shop calls for its own preparation. Start by confirming the collection date and a time window with the seller, and keep their phone number to hand in case the timing changes. Ask about the item's dimensions and weight if they are not listed, and record the answer, since this affects the vehicle you request. Check the access arrangements at the collection address too, including any parking notes or opening hours you should be aware of. When you enquire, pass on the hire dates, the access details and a description of what you are collecting, and the team can help match the job to a suitable van where available. A short written note of these details keeps the collection day organised from start to finish.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.