Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items in Advance
The first decision worth making is which of your larger items actually need measuring, since these often determine whether a small van is sufficient or something bigger is required. Take a tape measure to wardrobes, sofas, mattresses, desks and any flat-pack pieces, and record the height, width and depth of each in centimetres or inches, whichever you prefer. Note whether legs, doors or handles can be removed, as this affects the figures you pass on. Add the approximate number of boxes and bags to complete the picture. When you contact the team, these measurements let them discuss the Transit, Luton or dropside options with real numbers rather than guesses, and you will have a written record to check against when the hire is arranged.
Coordinating People Who Are Helping
If friends, family or colleagues have offered to help on the day, it makes sense to organise them before the van is booked rather than after. Write down who has confirmed, what time each person can start, and whether anyone can only stay for part of the day. Note their phone numbers so you can send updates if timings change, and record who holds keys to the property or storage unit involved. You might also agree in advance who will meet the seller or site contact if items are being collected from different addresses. Where helpers are bringing their own vehicle for a second load of small items, mention that when enquiring so the arrangements you discuss reflect the full picture.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.